Agreement to Terms

Welcome to Kiyowell Detox Living. These Terms of Service ("Terms") govern your use of our website, services, and products. By accessing or using our platform, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree with any part of these Terms, you may not access or use our services. These Terms apply to all users, including visitors, subscribers, and customers.

Our Wellness Services

Kiyowell Detox Living provides wellness and detox services including:

  • Personalized seasonal detox programs and meal plans
  • Clean eating guides and Japanese whole food recipes
  • Evidence-based supplement recommendations and marketplace
  • Wellness habit tracking tools and progress monitoring
  • Educational content about nutrition and healthy living
  • Optional coaching sessions and personalized guidance

Our services are designed to support your wellness journey but are not intended to replace professional medical advice, diagnosis, or treatment.

Account Registration and Responsibilities

To access certain features, you must create an account. When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Keep your login credentials secure and confidential
  • Notify us immediately of any unauthorized account access
  • Accept responsibility for all activities under your account

You must be at least 18 years old to create an account. We reserve the right to suspend or terminate accounts that violate these Terms.

Acceptable Use Guidelines

You agree to use our services only for lawful purposes and in accordance with these Terms. You may not:

  • Violate any applicable laws, regulations, or third-party rights
  • Share false, misleading, or harmful health information
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt our services or servers
  • Use our platform for commercial purposes without permission
  • Harass, abuse, or harm other users
  • Upload malicious code, viruses, or harmful content
  • Scrape, copy, or reproduce our content without authorization

Subscription Plans and Billing

Our subscription services provide access to premium features including personalized meal plans, advanced tracking tools, and exclusive content. Subscription terms include:

  • Automatic renewal unless cancelled before the next billing cycle
  • Charges processed at the beginning of each billing period
  • Price changes communicated with 30 days advance notice
  • Cancellation effective at the end of the current billing period
  • No refunds for partial billing periods unless required by law
  • Access to subscription features continues until the end of the paid period

Product Orders and Fulfillment

When purchasing supplements or other products through our platform:

  • All orders are subject to acceptance and product availability
  • Prices are displayed in Japanese Yen and may change without notice
  • Shipping costs and delivery times vary by location and product
  • Risk of loss transfers to you upon delivery to the carrier
  • Returns and refunds are subject to our Return Policy
  • Product information is provided for educational purposes only

We work with trusted partners for product fulfillment but are not responsible for manufacturing defects or third-party shipping delays.

Health and Medical Disclaimers

Important health-related disclaimers:

  • Our services are for educational and informational purposes only
  • Content is not intended as medical advice, diagnosis, or treatment
  • Always consult healthcare professionals before starting new wellness programs
  • Individual results may vary and are not guaranteed
  • We do not diagnose, treat, cure, or prevent any diseases
  • Supplement recommendations are not FDA-approved medical advice
  • Stop any program and consult a doctor if you experience adverse effects

You assume full responsibility for your health decisions and any consequences of using our services.

Intellectual Property Rights

All content on our platform, including text, graphics, logos, recipes, meal plans, and software, is owned by Kiyowell Detox Living or our licensors and is protected by intellectual property laws.

You are granted a limited, non-exclusive license to:

  • Access and use our services for personal, non-commercial purposes
  • Download and print content for your personal wellness journey
  • Share our content with proper attribution and links

You may not reproduce, distribute, modify, or create derivative works without our written permission.

User-Generated Content

When you submit content to our platform (reviews, comments, photos, progress updates), you:

  • Retain ownership of your content but grant us a license to use it
  • Represent that you have the right to share the content
  • Agree that your content does not violate any laws or third-party rights
  • Understand that we may moderate, edit, or remove content
  • Accept that content may be used for marketing and promotional purposes

We reserve the right to remove any content that violates these Terms or our community guidelines.

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our services, you consent to:

  • Collection and processing of your personal information as described in our Privacy Policy
  • Use of cookies and similar technologies to enhance your experience
  • Communication from us about your account and our services
  • Data processing necessary to provide personalized wellness recommendations

Limitation of Liability

To the maximum extent permitted by law, Kiyowell Detox Living shall not be liable for:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, data, use, goodwill, or other intangible losses
  • Damages resulting from your use or inability to use our services
  • Third-party content, products, or services accessed through our platform
  • Unauthorized access to or alteration of your data

Our total liability for any claims shall not exceed the amount you paid us in the 12 months preceding the claim.

User Indemnification

You agree to indemnify, defend, and hold harmless Kiyowell Detox Living, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

  • Your use of our services or violation of these Terms
  • Your content or any content submitted through your account
  • Your violation of any third-party rights
  • Any health decisions made based on our educational content

Service Availability and Modifications

We strive to provide reliable services but cannot guarantee uninterrupted access. We reserve the right to:

  • Modify, suspend, or discontinue services with or without notice
  • Update features, content, and functionality
  • Perform maintenance that may temporarily affect service availability
  • Change these Terms with appropriate notice to users

We are not liable for any service interruptions or modifications that may affect your use of our platform.

Account Termination

Either party may terminate your account:

  • You may cancel your account at any time through your account settings
  • We may terminate accounts that violate these Terms
  • Termination is effective immediately unless otherwise specified
  • Upon termination, your right to use our services ceases
  • Certain provisions of these Terms survive termination

Termination does not relieve you of any payment obligations incurred before termination.

Governing Law and Disputes

These Terms are governed by the laws of Japan. Any disputes arising from these Terms or your use of our services will be resolved through:

  • Good faith negotiations between the parties
  • Mediation if direct negotiations are unsuccessful
  • Binding arbitration in accordance with Japanese arbitration rules
  • Courts in Kanagawa, Japan for matters not subject to arbitration

Questions About These Terms

If you have questions about these Terms of Service, please contact us:

Email: legal@dimorawaterway.com

General Inquiries: hello@dimorawaterway.com

Response Time: We will respond within 5 business days

We are committed to addressing your concerns and will work to resolve any issues promptly and fairly.