Understanding Our Cookie Usage

This Cookie Policy explains how Kiyowell Detox Living uses cookies and similar technologies when you visit our website. We want to be transparent about the data we collect, how we use it, and the choices you have regarding cookies.

By continuing to use our website, you consent to our use of cookies as described in this policy. You can manage your cookie preferences at any time through your browser settings or our cookie preference center.

What Are Cookies and Similar Technologies

Cookies are small text files that are stored on your device when you visit a website. They help websites remember information about your visit, making your next visit easier and the site more useful to you.

Similar technologies we use include:

• Web Beacons: Small graphic images that help us analyze website usage
• Local Storage: Technology that stores data locally on your device
• Session Storage: Temporary storage that expires when you close your browser
• Pixels: Tiny images that help us track user interactions
• SDKs: Software development kits that collect usage information

Types of Cookies We Use

Essential Cookies

These cookies are necessary for our website to function properly and cannot be disabled. They include:

• Authentication cookies that keep you logged in
• Security cookies that protect against fraud
• Load balancing cookies that distribute traffic
• Session cookies that maintain your preferences during your visit

Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website:

• Google Analytics cookies that track website usage
• Performance monitoring cookies that identify technical issues
• Heat mapping cookies that show how users navigate our site
• A/B testing cookies that help us improve user experience

Functional Cookies

These cookies enhance your experience by remembering your preferences:

• Language and region preferences
• Wellness goal settings and dietary preferences
• Display preferences and accessibility settings
• Shopping cart contents and wish list items

Marketing and Advertising Cookies

These cookies help us deliver relevant content and measure campaign effectiveness:

• Retargeting cookies that show relevant ads on other sites
• Social media cookies that enable sharing functionality
• Email marketing cookies that track campaign performance
• Affiliate tracking cookies that attribute referrals

Cookie Duration and Persistence

Cookies can be categorized by how long they remain on your device:

Session Cookies

These temporary cookies are deleted when you close your browser. They help maintain your session while browsing our site and include login status and shopping cart contents.

Persistent Cookies

These cookies remain on your device for a specified period or until you delete them. Duration varies by purpose:

• Preference cookies: Up to 1 year
• Analytics cookies: Up to 2 years
• Marketing cookies: Up to 13 months
• Authentication cookies: Up to 30 days

Third-Party Cookies and Services

We work with trusted third-party services that may set their own cookies on your device:

Analytics Services

• Google Analytics: Website traffic and user behavior analysis
• Hotjar: User experience and heat mapping
• Mixpanel: Event tracking and user journey analysis

Marketing and Advertising

• Google Ads: Advertising campaign management and retargeting
• Facebook Pixel: Social media advertising and conversion tracking
• Email Marketing Platforms: Campaign tracking and personalization

Customer Support

• Intercom: Live chat and customer support functionality
• Zendesk: Help desk and ticket management

These third parties have their own privacy policies and cookie practices. We encourage you to review their policies for more information.

Managing Your Cookie Preferences

Browser Settings

You can control cookies through your browser settings:

• Block all cookies (may affect website functionality)
• Block third-party cookies only
• Delete existing cookies from your device
• Set up notifications when cookies are being set

Cookie Preference Center

Our cookie banner allows you to:

• Accept all cookies for the best experience
• Decline non-essential cookies
• Customize your preferences by cookie category
• Change your preferences at any time

Opt-Out Tools

You can opt out of specific tracking:

• Google Analytics opt-out browser add-on
• Network Advertising Initiative opt-out tool
• Digital Advertising Alliance opt-out page
• Your Online Choices (European users)

Mobile Device Tracking

On mobile devices, we may use similar technologies:

• Device Identifiers: Unique identifiers for advertising and analytics
• App Analytics: Usage tracking within our mobile applications
• Push Notifications: Tokens for sending relevant wellness reminders
• Location Data: With your permission, for location-based features

You can manage these settings through your device's privacy settings or within our mobile app preferences.

Impact of Disabling Cookies

Disabling cookies may affect your experience on our website:

Essential Cookies Disabled

• Unable to log in to your account
• Shopping cart functionality may not work
• Security features may be compromised
• Preference settings will not be saved

Analytics Cookies Disabled

• We cannot improve our website based on usage data
• Technical issues may take longer to identify
• Personalized content recommendations may be less relevant

Marketing Cookies Disabled

• You may see less relevant advertisements
• Social sharing features may not work properly
• Email marketing may be less personalized

Cookie Data Security

We take the security of cookie data seriously:

• Cookies are encrypted when they contain sensitive information
• We use secure transmission protocols (HTTPS) for all cookie data
• Access to cookie data is restricted to authorized personnel only
• We regularly audit our cookie practices and security measures
• Third-party services are vetted for security and privacy compliance

International Cookie Compliance

We comply with international cookie regulations:

European Union (GDPR)

• Explicit consent for non-essential cookies
• Clear information about cookie purposes
• Easy withdrawal of consent
• Data minimization principles

California (CCPA)

• Disclosure of personal information collection
• Right to opt-out of sale of personal information
• Non-discrimination for exercising privacy rights

Other Jurisdictions

We monitor and comply with emerging cookie and privacy regulations worldwide to ensure your rights are protected regardless of your location.

Updates to This Cookie Policy

We may update this Cookie Policy to reflect changes in our practices or applicable laws. When we make significant changes:

• We will post the updated policy with a new "Last Updated" date
• Significant changes will be highlighted in our cookie banner
• We may send email notifications to registered users
• Continued use of our website constitutes acceptance of the updated policy

Questions About Cookies

If you have questions about our cookie practices or this policy, please contact us:

We are committed to transparency and will work with you to address any concerns about our cookie practices.